Deskbridge: ServiceTicket connects your team to JIRA, ServiceNow, Zendesk, and more — so you can raise, track, and resolve tickets without switching tools.
Works with the tools you already use
No more jumping between portals. Raise and manage tickets across every platform from a single, familiar interface.
Integrate with JIRA, ServiceNow, Zendesk, and dozens more. Deskbridge: ServiceTicket speaks the language of every major ticketing platform.
A single, consistent form to create tickets in any connected system. Your users never need to know which backend is handling their request.
View updates and status changes from every connected platform in one timeline. No more hunting across portals to find the latest update.
Each client gets their own branded portal at a custom subdirectory. Your users see a consistent experience tailored to their organisation.
Users sign in with their existing Microsoft or Google identity. No separate passwords, no extra accounts — just frictionless, secure access.
Surface real-time status, priority, and SLA information from connected platforms so nothing slips through the cracks.
Deskbridge: ServiceTicket is designed to be fast to deploy and easy to adopt — for admins and end users alike.
Authorise DeskBridge to talk to your existing ticketing platforms using OAuth or API keys. No code required.
Map fields, set routing rules, and customise the form layout for each organisation. Changes go live instantly.
Users sign in with SSO, fill in a single form, and Deskbridge: ServiceTicket routes the ticket to the right backend automatically.
See how DeskBridge looks for a real organisation — no sign-up required.
Demo environment coming soon